Managing Shared Services

Managing Shared Services

Smarter Operations. Centralized Support. Scalable Efficiency.

As your business grows, managing back-office operations across departments, locations, or entities can become a complex drain
on time, resources, and budgets. At Unison Direct, we simplify your structure with fully managed Shared Services Solutions
, designed to centralize key business functions, standardize workflows, and unlock sustainable efficiency.
Whether you’re scaling fast, restructuring, or operating across multiple business units, our outsourced shared services
enable leaner operations with full visibility, control, and compliance.

Book your consultation today to streamline how your business works.

What Are Shared Services and Why Outsource Them?

Shared Services consolidate business functions such as finance, HR, payroll, and procurement
into a centralized delivery model, supporting multiple business units or locations from a unified platform.

By outsourcing these services to Unison Direct, you benefit from:

Elimination of Redundant Processes & Systems
Consistent, Scalable Service Delivery Across Units
Real-Time Visibility & Standardized Reporting
Lower Overheads Without Sacrificing Quality
Process Automation, Performance Monitoring, & Continuous Improvement

We take care of the operations, so your team can focus on growth, innovation, and strategic outcomes.

Why Choose Unison Direct for Managed Shared Services?

We’re not just back-office administrators, we’re transformation partners. Our team handles day-to-day processes while
proactively optimizing performance, reducing costs, and aligning service delivery with your goals.
What sets us apart:

  1. End-to-End Shared Services Management (Finance, HR, Payroll, Admin)

  2. Flexible Delivery Models (Onshore, Offshore, Hybrid)

  3. Sector-Specific Expertise

  4. Digital Tools for Automation & Insight

  5. Custom SLAs, KPIs, & Workflow Design

  6. Smooth Integration with Your Teams & Systems

Whether you need full BPO or selective function support, we tailor our delivery to match your structure and strategy.

Our Managed Shared Services Cover:

Finance & Accounting Shared Services
Payroll & HR Administration
Vendor & Procurement Support
Invoice Processing & Expense Management
Compliance Checks & Audit Readiness
KPI Reporting & Performance Dashboards
Document Management & Digital Workflow Automation
Continuous Process Improvement & Reengineering

From day-to-day processing to strategic process optimization, we deliver shared services that scale with your business.

Industry-Focused Shared Services Solutions

We understand that each sector has unique workflows, compliance requirements, and data needs. That’s why we design tailored shared services strategies for a range of industries:

  1. Construction & Property Development

  2. Healthcare Providers & Medical Centers

  3. E-Commerce & Retail Businesses

  4. Real Estate, Lettings & Asset Management

  5. Manufacturing & Industrial Sectors

  6. Education, Training & Consulting Providers

  7. Legal, Accounting & Professional Services

  8. Media, Advertising & Creative Firms

Whether you manage multi-site operations or decentralized business units, we ensure alignment, compliance,
and continuity across your shared service functions.

Why Businesses Choose Unison Direct

With Unison Direct, shared services become a strategic growth enabler not just an administrative function.

Clients across industries trust us because we offer:

Scalable, high-quality delivery at a lower operational cost
Seamless offshoring with proactive local oversight
Defined SLAs & transparent performance metrics
Process harmonization across entities, geographies & departments
Dedicated support teams & account management
Expertise in system integration, process automation & change management

We align people, processes, and platforms to make your organization faster, leaner, and more resilient.

How It Works with Unison Direct

Step 1:
Discovery & Assessment

We analyze your current structure, tools, and workflows to identify gaps and inefficiencies.

Step 2:
Shared Service Blueprint

We design a custom shared services framework based on your goals, functions, and team size.

Step 3:
Implementation & Integration

We build, document, and roll out the new shared model - integrating your tech stack along the way.

Step 4:
Operational Management

Our team manages or co-manages the shared services hub with weekly or monthly reporting and clear escalation paths.

Step 5:
Continuous Optimization

We track performance, recommend changes, and help you evolve the service as your business grows.

Frequently Asked Questions

It’s a centralized operating structure where multiple functions like payroll, bookkeeping, compliance, and reporting are handled by a dedicated team or system, rather than scattered across departments.
Yes. Our shared service for small businesses and startups is built on a scale. You don’t need a large team to benefit just a desire for structure and efficiency.
Both. We can design the structure, help implement it, or fully manage it on your behalf depending on your preference.
We work with QuickBooks, Xero, Excel, Google Sheets, Gusto, and other popular platforms and help integrate them into your shared service model.
Most implementations take between 2 to 4 weeks depending on complexity. We provide a clear project timeline after the initial assessment.

Ready to Transform Operations
with Shared Services That Scale?

Whether you’re looking to centralize finance, HR, payroll, or admin, or need a partner to run your full shared services function, Unison Direct brings the tools, talent, and insight to make it happen.

Let’s streamline your operations together.
Book your consultation today