Managed Shared Services Solutions
Smarter Operations. Centralised Support. Scalable Efficiency.
As your business grows, managing back-office operations across departments, locations, or entities can
become a complex drain on time, resources, and budgets. At Unison Direct, we simplify your structure
with fully managed Shared Services Solutions—designed to centralise key business functions,
standardise workflows, and unlock sustainable efficiency.
Whether you’re scaling fast, restructuring, or operating across multiple business units, our outsourced
shared services enable leaner operations with full visibility, control, and compliance.
What Are Shared Services—and Why Outsource Them?
Shared Services consolidate business functions such as finance, HR, payroll, and procurement into a centralised delivery model, supporting multiple business units or locations from a unified platform.
By outsourcing these services to Unison Direct, you benefit from:
We take care of the operations—so your team can focus on growth, innovation, and strategic outcomes.
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Our Shared Services Capabilities
We provide managed shared services solutions across the following key areas:
Includes bookkeeping, payroll, accounts payable/receivable, VAT processing, and financial reporting.
Onboarding coordination, leave tracking, compliance documentation, and benefits recordkeeping.
Centralised handling of inquiries via email, phone, or live chat – customised for UK business hours and tone.
Digital record-keeping, audit trail organisation, and workflow mapping for routine checks and reviews.
Creation of standard operating procedures to improve team efficiency and ensure consistency.
Ongoing reporting dashboards and improvement plans to support operational growth.
All services fall under our umbrella of outsourced shared services management, tailored to your unique business operations.
Who Needs Shared Services Support?
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E-commerce businesses managing finance, orders, and inventory across tools
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Property or rental firms coordinating legal, tenant, and finance processes
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Family businesses centralising HR, payroll, and bookkeeping under one roof
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Professional service firms managing client accounts and reporting
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Startups needing one trusted team to manage multiple back-end tasks
Whether you’re growing steadily or entering a high-growth phase, managing shared services offshore gives you control without the complexity.
How It Works
Consultation and Process Mapping
We identify your current workflows, systems, and volume - and map out what can be centralised.
Shared Services Setup
We create process documents, onboard offshore team members, and set up secure systems tailored to your stack (e.g. Xero, QuickBooks, Sage, Bright HR).
Service Delivery and Monitoring
Our offshore team handles daily execution, while we monitor performance via KPIs and regular updates.
Ongoing Management and Support
We offer continuous improvement, issue resolution, and monthly strategy check-ins to ensure your shared service centre evolves with your business.
Why Choose Unison Direct for Managed Shared Services?
We’re not just back-office administrators—we’re transformation partners. Our team handles day-to-day processes while proactively optimising performance, reducing cost, and aligning service delivery with your goals.
Our Managed Shared Services Cover:
We understand that each sector has unique workflows, compliance requirements, and data needs. That’s why we design tailored shared services strategies for a range of industries:
Whether you manage multi-site operations or decentralised business units, we ensure alignment, compliance, and continuity across your shared service functions.
With Unison Direct, shared services become a strategic growth enabler—not just an administrative function.
Clients across industries trust us because we offer:
We align people, processes, and platforms to make your organisation faster, leaner, and more resilient.
Frequently Asked Questions
Yes. Our shared services setup and finance outsourcing model includes full onboarding, staffing, training, and ongoing management – handled offshore but tailored for UK clients.
Absolutely. Our managed shared services solutions are built to grow with your business – adding team members, functions, or processes as needed.